Privacy Notice

Privacy Notice – The US Oncology Network

Effective Date: November 12, 2024

At The US Oncology Network (“we”, “our”, or “us”), a wholly owned subsidiary of McKesson Corporation (“McKesson”), we value the trust that customers, patients. providers, business partners, and employees place in us to use and protect personal information. This Privacy Notice applies to our use of personal information we collect when you use our website or in the ordinary course of business.  It also tells you how we will use, share and protect your personal information. When you use this website or provide personal information, you accept the privacy practices described in this Privacy Notice. Please read this Privacy Notice in full to understand our privacy practices before you use our website or submit any personal information.

Scope

This Privacy Notice applies to The US Oncology Network (https://usoncology.com) and how we use the personal information we collect when you use the website. 

The Privacy Notice does not apply to:

  • Individual health providers and practices who have separate privacy notices or Notice of Privacy Practices.
  • McKesson affiliates and subsidiaries that may have separate websites, subdomains, and applications through other web, mobile, cloud or SaaS platforms which are not subject to this Privacy Notice.
  • McKesson business partners, ad networks and other third parties that may have their own websites and services with separate privacy notices.

We encourage you to read the privacy notices of all websites and applications that you visit so that you understand their privacy practices.

Personal Information We Collect

When you use our website, we may collect personal information about you. The personal information we may collect includes, but is not limited to:

  • First and last name
  • Business telephone number (office, cell, fax, etc.) and business electronic mail address
  • Occupation/title/name of employer
  • User’s browser type and/or user’s operating system
  • Device/user activity (such as login-logout info, sites/pages visited, # of visits, click stream, navigation, beacon signal hits, errors, crash rate, or other user activities)
  • Geo-location / GPS information
  • Information you provide directly to us:
  • When you use the website
  • When you use offline features related to website, such as communicating with us by phone, e-mail, or in person
  • When you interact with us in the ordinary course of business
  • Information about you from business partners

Personal information may be combined with information that does not identify you. If we combine information that does not identify you with your personal information, it will be treated as personal information.

Tracking Technologies We Use

We use various technologies to collect personal information including:

  • Web server logs

    • As is true of most websites and applications, we gather certain information automatically and store it in log files. This information may include IP addresses, browser type, internet service provider, referring/exit pages, operating system, date/time stamp and/or clickstream data.
  • Cookies

    • We and our subsidiaries, business partners, marketing partners, affiliates, or other vendors may use cookies. Cookies uniquely identify the device or user account you use for this website. You can control the use of cookies by adjusting your browser preferences at any time. If you reject cookies, you may still use our website; however, rejecting cookies may limit your ability to use some features of our Web Application.
  • Other Tracking Technologies

    • These tracking technologies are used to perform diagnostic services and respond to user requests for information.

How We Use the Personal Information Collected

We may use the personal information we collect for purposes such as:

  • Customer and troubleshooting support
  • Marketing notices
  • General communications via email, fax, mail, mobile badge notifications, or text message
  • Error detection and debugging
  • Reporting or data analytics services
  • To provide responses to requested information
  • Perform diagnostic services

We may also use the information collected for the following purposes:

  • Advertising

    • We may partner with a third party to manage our advertising.
    • Our third-party partners may use cookies and other technologies to gather information about your activities on this website and other websites to provide you advertising based upon your browsing activities and interests. If you wish to not have this information used for the purpose of serving you interest-based ads, you may opt out via our cookie consent manager, according to the rights associated to your geo location.
  • Newsletters

    • We may use your name and email address to send you our newsletter and will obtain your prior consent when required by law. You may choose to stop receiving our newsletter or marketing emails by following the unsubscribe instructions included in those emails, or by contacting us using the contact information listed below.

How We Share Personal Information Collected

We do not sell your personal information to third parties. We may provide your personal information to third parties that provide services to help us with our business activities. These companies are authorized to use personal information about you only as necessary to provide these services to us.

We may need to share information with other companies, organizations, or individuals if we have a good faith belief that access, use, preservation, or disclosure of that information is reasonably necessary to:

  • Meet applicable laws, regulations, legal processes, or enforceable governmental requests
  • Enforce applicable Terms of Service, including investigation of potential violations
  • Detect, prevent, or otherwise address fraud, security or technical issues
  • Protect against harm to the rights, property or safety of our users, McKesson, or the public as required or permitted by law
  • Engage in a merger, acquisition, reorganization, or sale of all or a portion of McKesson assets.

Your Choices

You can limit the personal information we have by choosing not to provide it on our website or by failing to provide information through any offline features or in the ordinary course of business.

Access to Personal Information

Some The US Oncology Network products and services allow you to directly view, edit, or delete information about you through your profile settings.  If this option is not available, you can update information about you by contacting your account representative or our Privacy Office at privacy@mckesson.com (subject line: The US Oncology Network – Update Personal Information) or at the address listed below.

Retention

We do not store health information on your device. We will retain your personal information as long as you use our website, your account is active, as necessary to comply with our policies and procedures, legal obligations, resolve disputes or enforce our agreements.

How We Protect Your Information

We protect the information we collect with appropriate physical, electronic and administrative safeguards. We only allow our employees, contractors, and agents to access personal information if they need access to perform services on our behalf.  They are also subject to confidentiality obligations.

Any sensitive personal information is transmitted in an encrypted form using SSL encryption. Even though we have security safeguards, it is impossible to guarantee 100% security. If you have any questions about security or believe that your interactions with us are no longer secure (for example, you feel that your account with us has been compromised), you must notify us immediately by email at Privacy@McKesson.com.

Changes to this Privacy Notice

We may update this Privacy Notice from time to time.  Updates may describe new features, products or services.  Updates may also describe changes in how we use your personal information or to your controls.  We will not apply changes to this Privacy Notice retroactively to personal information we have previously collected.   Since we may make changes, we recommend that you read the current version of this Privacy Notice from time to time. If we change this notice, we will update the “Effective Date” at the beginning of this notice. 

Contact Information

If you have questions or concerns about this Privacy Notice, our information handling practices, or any other aspect of privacy and security of your personal information, please contact us at: Privacy@McKesson.com.

You may also write to us at:

McKesson Corporation
ATTN: Privacy Officer (Privacy Notice, The US Oncology Network)
2 National Data Plaza NE, 3rd Floor
Atlanta, GA 30329