Practice Story

Financial Assistance Support Program Helps Keep More Patients on Treatment

Situation

Growing administrative burden trying to identify and maintain co-insurance and drug co-pay assistance opportunities for eligible patients

The US Oncology Network Approach

  • Consolidated program management to centralized business office (CBO)
  • Engaged The Network’s Patient Assistance Support (PAS) team to assist with pre-screening patients and processing applications with foundations

Result

  • $2.3M in grants awarded to patients over two years and reduced on-site administrative tasks by 82%